What happens if I am not eligible?
G4S will assess your eligibility against NHS England set criteria. These will ensure that patients in most need are prioritised and all requests are considered fairly and consistently. If you are assessed as not being eligible, you will be given details of alternative methods of transport in your area. Do remember your transport requirements and eligibility could be different for outward and homeward journeys, particularly after extensive treatment.
If you are not eligible for our service you may be eligible for the NHS healthcare travel cost scheme or travel with a Voluntary Car Scheme in your local area. Please see the following links for your VCS -
Medway (Page 6-7) of the following guide -
You may also be eligible for the NHS Healthcare Travel Scheme. Please visit