Patient Transport Service Overview

How do I book?

Firstly, you need to register for the Patient Transport Service by calling 0800 096 0211.

When you call, a member of the team will discuss your transport needs in light of your medical condition, to ensure the service is right for you. Once registered, you or your carer will be able to make future bookings.

Patient Transport promises

1. You will always be told what is happening, from your initial booking to the moment you arrive home after your appointment
2. You will be kept informed and given a new, realistic arrival time should your pick-up be delayed
3. You will always receive a friendly, helpful service that will keep you safe and secure
4. You will be listened to and your feedback will be acted upon wherever possible